Business Analyst English and French Speaker

Job Description The role involves managing access rights, business profiles and request authorizations within an enterprise request management system. Responsibilities include maintaining accurate profiles, ensuring data integrity in the system, aligning with security compliance, and supporting reorganizations. The role also involves coordination with multiple stakeholders and working within defined procedures to manage updates and traceability. Main Responsibilities Manage creation, update and deletion of business profiles Update profiles in line with organizational changes Ensure compliance of profiles with internal standards and access policies Maintain data integrity of repositories (applications, functional roles, rights, shared mailboxes and directories) Coordinate with stakeholders to resolve issues or implement improvements Monitor and report on the quality and accuracy of profile data Use digital tools to support remote collaboration and communication Technical Skills Mandatory: Proficiency in Excel (especially VLOOKUP and data processing) Experience with request management tools (e.g., ServiceNow or similar) Knowledge of information systems security principles Familiarity with remote collaboration tools (e.g., Teams) Organizational autonomy and planning skills Strong oral and written communication in French Coordination capacity for problem-solving with multiple stakeholders Analytical mindset with attention to quality and rigor Optional: Knowledge of Active Directory and permissions in shared directories Familiarity with Agile methodologies Language Skills French Fluent English Optional but beneficial Soft Skills 5+ years of experience in a coordination or support function Strong ability to synthesize, analyze, and think critically High autonomy and sense of responsibility Clear, adaptable communication depending on audience Strong team collaboration and responsiveness Pedagogical approach and investment in quality outcomes Must be physically in Portugal, and a work at the office 3/5 days a week

• English
• French
• Analytical Thinking

Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.